Momentum Health: Contact Centre Learnership Programme 2026

We have an exciting learnership available at Momentum Health, which will commence on 01 May 2026 and be completed on 30 April 2027.

Duties & Responsibilities

• Attend classroom activities and practical on-the-job training aswell as carry out functions in line with the Learnership as required by Momentum Metropolitan
• Acquire knowledge of company products, policies, and procedures in order to be successful at on-the-job training activities
• Compile a Portfolio of Evidence for submission to Sector Education and Training Authority (SETA)
• Complete logbooks for work-based learning
• Complete formative and summative assessments and achievethe required level
• Demonstrate skills in using the company’s systems and understanding operational processes
• Conduct yourself as an employee of Momentum Metropolitan and display the Momentum Group values
• Pass the EISA exam.

Requirements:

• Completed Grade 12 (Matric)
• Passed Mathematics with 40% or Mathematical Literacy with minimum 60%
• Passed English and another South African language with a minimum of 50%
• Computer Literacy is an advantage
• Unemployed and can commit to a 12-month programme
• Be a South African citizen between the ages of 18 and 30 years
• Be available from 01 February 2026 to 31 January 2027.
• Be able to commute to the workplace on your own
• Not be studying (part-time or full-time) at a tertiary level during the duration of the Learnership
• Not have completed the same Learnership previously

NB. People with disabilities are welcome to apply

Skills and Competencies:

• Demonstrate commitment to working within the medical scheme industry
• Attention to detail
• Ability to work under pressure while being client centric at all times
• Good communication skills with the ability to access and use information
• Ability to think on one's feet and problem solve
• Collaboration and inclusiveness
• Self-management and results-driven